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Wellbeing Support

The cost of living has increased sharply in recent years and inflation remains stubbornly high. This difficult economic period has been directly felt by families and individuals at home and can cause additional anxiety, stress or negatively impact mental health. But additional support is available.

Where can individuals find support for their mental health?

For individuals in immediate danger, the quickest way for them to get help is to call emergency services by dialling 999.

Samaritans provide several resources for those worried about their mental health. Individuals can contact a Samaritan for free any time, day or night, by calling 116 123.

If an individual is seeking general support or advice to support their mental health, the Mental Health Foundation provides information on how to connect with a GP, who may be able to offer help directly or provide a referral to a mental health specialist.

If you or someone you know is in crisis

Emergency: 999Samaritans: 116 123 (free, 24/7)

What can individuals do to reduce their household costs?

MoneyHelper has created a “beginner's guide to managing your money” which includes information on how to set up a budget, getting your budget on track, managing debt, setting a savings goal and more.

Using quick guides with “top tips” for reducing household costs related to energy, broadband and TV, mobile phones, food, petrol and national insurance.

What are some government benefits that exist for individuals struggling with the increased cost of living?

The UK government provides a tool for individuals to check what benefits and financial support they are eligible for. Specific examples of government support available include:

Pension Credit

For individuals above State Pension age and on a low income, this Pension Credit will top up an individual’s weekly income by a certain amount.

Cost of Living Payments

This is automatically paid to those already receiving certain benefits or tax credits. They may also apply to those found eligible at a later date.

Help with energy costs

The Energy Price Guarantee and Energy Bills Support Scheme are government reductions that apply automatically to all UK household energy costs. In addition, the government offers support and guidance related to energy bills and suppliers, as well as tips to save money.

Help with childcare

Benefits available to families with children include financial support for childcare, free school meals, help with maternity costs and more.

Income Support

The government provides certain benefits for qualifying individuals – for example, those on a low income or who cannot work.

Financial support for health conditions or impairments

Benefits available include the Employment and Support Allowance (ESA) – for those with a disability or health condition that impacts how much they can work, and the Personal Independence Payment (PIP) – to help with additional living costs for qualifying individuals.

Help with household costs

The government provides several programmes and benefits to help cover a range of costs. This includes budgeting loans, cheaper phone and broadband, help paying for water, rental and housing assistance, tax support and more.

Help with travel costs

Commuting can be expensive, so the government has compiled a list of options and benefits for qualifying individuals looking for ways to cut down on travel expenses.

Need to speak to someone?

Our team is here to help with any questions about your pension or to point you in the right direction.

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